Retro Knob
Official

1. Digital Music License: All digital song purchases made through Retro Knob Official grant the purchaser a non-exclusive, worldwide, personal and commercial performance license for DJ sets, live streaming, club performances, and background audio.

2. No Unauthorized Resale: Reselling, redistributing, or re-uploading the original audio stems/files on competing digital music marketplaces without authorization is strictly prohibited.

3. Guest Purchases: Customer transactions are processed as guest orders without mandatory user account creation. Buyers are responsible for providing an accurate email address for receipts and download token delivery.

1. Data Collection: We collect only essential contact details (Email, Name) during checkout to fulfill your digital download tokens, receipts, and order records.

2. Secure Payment Processing: We do not store sensitive credit card numbers or UPI PINs. All payment transactions are encrypted and processed by authorized PCI-DSS compliant gateways.

3. No Spam / No Third-party Resale: Your email address is never sold, leased, or shared with third-party marketers.

1. Instant Digital Delivery: Due to the immediate delivery of downloadable audio files, sales are generally final once the digital master file is accessed or downloaded.

2. Defective Files / Redownloads: If a downloaded file is corrupted or fails to play, customers can use the "Redownload" button or the "Recover Lost Downloads" tool anytime within 24 hours. Our support team will assist with fresh links if issues persist.